77bv Privacy Policy
Learn in full detail about our commitment to how your personal information is collected, used, and kept secure.
About Our Commitment
77bv is a trusted and transparent online betting and casino platform operated for users in Bangladesh. We believe that protecting the privacy of your personal information is not just a legal obligation — it is also our ethical responsibility.
This Privacy Policy ("Policy") will inform you of what types of information we collect when you use the 77bv website, why we collect it, how we use it, and what steps we take to keep your information secure. This Policy is a supplement to our Terms and Conditions.
By using our platform, you are considered to have consented to the terms described in this Privacy Policy. We therefore ask that you read this Policy carefully.
What Types of Information We Collect
When you register, log in, make transactions, or contact us on the 77bv platform, various types of information may be collected. The information collected can be divided into the following categories:
a) Information Provided Directly by You
- Full name and identity information
- Date of birth (for age verification purposes — only those aged 21 or above may use the platform)
- Email address and mobile number
- Password and security-related information
- Payment method details — such as bKash, Nagad, Rocket, or Upay account details, or bank account information
- Copies of government-issued identification provided for identity verification
b) Automatically Collected Information
- IP address and device information
- Browser type and version
- Operating system information
- Website visit times, page view history, and session duration
- Referral URL (where you came from before visiting our site)
- Data collected through cookies and similar tracking technologies
c) Transaction-Related Information
- Deposit and withdrawal history
- Betting and gaming activity records
- Account balance and transaction details
Purpose of Using Information
The information we collect is used for specific, lawful, and transparent purposes. 77bv uses your information for the following reasons:
- Account Management: For registering, verifying, and maintaining your account.
- Service Delivery: To keep betting, casino games, and other services running.
- Processing Financial Transactions: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers.
- Identity Verification: To prevent fraud and ensure age verification.
- Customer Support: To resolve your issues via live chat or email.
- Ensuring Security: To prevent unauthorized access, fraud, and money laundering.
- Platform Improvement: To improve the quality of our services and the user experience.
- Legal Compliance: To meet applicable regulations and regulatory requirements.
- Communication: To keep you informed about important updates, policy changes, and account-related matters.
Data Protection Measures
To ensure the security of your personal information, 77bv applies industry-standard technical and organizational measures. Our platform uses SSL (Secure Sockets Layer) encryption technology, which keeps all data transfers between your browser and our servers fully secure.
Technical Protection
- All data transmissions secured through SSL/TLS encryption
- Stored sensitive information is kept in encrypted form
- Firewall and anti-virus protection systems
- Regular security reviews and vulnerability testing
- Two-factor authentication feature
Organizational Protection
- Only authorized personnel have access to your information
- Staff receive data protection training
- Strict confidentiality agreements are maintained with third-party service providers
- A rapid response plan is in place for data breach incidents
Sharing Information with Third Parties
77bv does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, in certain circumstances we may share your information with the parties listed below:
- Payment Processors: Necessary information is shared with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
- Identity Verification Services: With authorized verification services for fraud prevention and age verification.
- Technology and Software Providers: With technology partners that assist in operating the platform — they are bound by strict confidentiality agreements.
- Law Enforcement Agencies: To meet legal obligations, court orders, or lawful requests from government authorities.
- Business Successors: In the case of mergers, acquisitions, or asset transfers — you will be notified in advance in such cases.
Any third-party service provider is under contract with us and may only use your information for the specified purpose, not for any other purpose.
Cookies and Tracking Technologies
Cookies are small data files stored on your device. The 77bv website uses the following types of cookies:
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, ensure security, and prevent fraud. Disabling them may cause the site to not function properly.
Functionality Cookies
These cookies are used to remember your preferences, such as language selection and display settings. They improve your experience using the site.
Analytics Cookies
We use analytics cookies to understand how users interact with our site. The information collected this way is generally anonymous and is used solely for platform improvement.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.
Your Rights and Controls
As a 77bv user, you have the following rights over your own information:
- Right to Access: You have the right to know what information we hold about you.
- Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
- Right to Erasure: In certain circumstances you can request that your information be deleted — however, information necessary to meet legal obligations may be retained.
- Right to Restrict Processing: You can request that the use of your information be restricted.
- Right to Portability: You can request to receive your information in a structured, commonly used format.
- Right to Object: In certain cases you can object to the processing of your information.
- Right to Opt Out of Marketing Communications: If you no longer wish to receive promotional emails or messages, you can opt out at any time.
To exercise these rights, please contact our support team. We will try to respond to your request as promptly as possible.
Data Retention Period
We retain your information only for as long as it is necessary or legally required to be retained. The retention policy is as follows:
- Account Information: Retained for as long as your account is active. Even after account closure, some information may be kept for a defined period to meet legal and regulatory requirements.
- Transaction Records: Financial transaction records are retained for a defined period in accordance with legal obligations.
- Communication Records: Messages exchanged through customer support are retained for a period to ensure service quality and for dispute resolution.
- Cookies and Log Data: Automatically collected data is generally retained for a short period.
After the retention period ends, information is securely deleted or anonymized.
Protection of Minors
77bv strictly provides services only to individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21.
Age is verified at the time of registration, and if we become aware that a minor is using our platform, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using our platform, please contact us.
Policy Changes and Updates
We periodically review this Privacy Policy and update it as needed. Reasons for changes may include:
- Changes in laws or regulations
- Changes in the scope or nature of our services
- Technological developments or security requirements
- User feedback and suggestions
For significant changes, we will notify you in advance at your registered email and display it clearly on the website. Continued use of the platform after a change is made will be considered acceptance of the new policy.
We always publish the most current policy on this page. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding the privacy policy or your information, please contact our support team. We provide assistance in both Bengali and English.
Live Chat — Available 24 hours, 7 days a week
Email: [email protected]
Our support team gives proper attention to each of your requests and is ready to assist you with any privacy-related matters.